Executive Summary
Simplifying the complex, changing minds, and driving revenue
B2B tech writer, strategist, editor, and collaborator on high-impact thought leadership initiatives, evergreen SEO-informed content, and executive writing. My career has been fueled by relentless curiosity and a passion for learning, growth, and simplifying the technically complex to drive revenue.
January 2020 – Present
August 2024 – Present
Salesforce
AI copywriting for non-deterministic chatbot: Agentforce
Collaborated cross-functionally with stakeholders to develop and refine content for the homepage chatbot, Salesforce Agentforce, launched December 2024. Wrote accurate and user-friendly copy to train the non-deterministic LLM, ensuring clarity and alignment with brand standards. Played a key role in enhancing the chatbot’s conversational effectiveness and user experience.
March 2022 – August 2024
ZoomInfo
DaaS & martech content marketing manager
March 2022 – August 2024
Resource Guru
B2B content writer
2021 – 2023
Shopify
B2B ecommerce writer
2022 – 2023
Descript
Marketing content writer
2021 – 2022
2021 – 2022
∞
More…
Technical writing for QA, CMS, marketing agencies, vendor management systems, and more
Vendr
Contact Me
viviantwriter[@]gmail.com
Feel free to contact me with any inquiries or questions!