Executive Summary

Simplifying the complex, changing minds, and driving revenue

B2B tech writer, strategist, editor, and collaborator on high-impact thought leadership initiatives, evergreen SEO-informed content, and executive writing. My career has been fueled by relentless curiosity and a passion for learning, growth, and simplifying the technically complex to drive revenue. 

August 2024 – Present

Salesforce

AI copywriting for non-deterministic chatbot: Agentforce
$

Collaborated cross-functionally with stakeholders to develop and refine content for the homepage chatbot,  Salesforce Agentforce, launched December 2024. Wrote  accurate and user-friendly copy to train the non-deterministic LLM, ensuring clarity and alignment with brand standards. Played a key role in enhancing the chatbot’s conversational effectiveness and user experience.

Contact Me

viviantwriter[@]gmail.com

Feel free to contact me with any inquiries or questions!