Executive Summary
Simplifying the complex, changing minds, and driving revenue
B2B SaaS content strategist, editor, writer, and collaborator on high-impact executive content, and technical writing for Go-To-Market Enablement (GTME) strategy and execution. Fueled by relentless creativity, curiosity, and an innate drive for learning and growth.
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Highlights
B2B brand storytelling across AI, enterprise audiences, technical teams, PLG motions, and the wider tech sector
GitHub — AI Content Opportunity Finder (Ongoing Build)
The CMO — How To Write An Impactful Value Proposition
ZoomInfo — A Living, Breathing CRM: A 5-Part Series on Data Management with The VP of Sales
Flatfile — Zero Trust AI: The Executive Framework for Deploying AI You Can Trust at Scale
ZoomInfo: The Most Important Marketing KPIs B2B Teams Need To Track This Year
August 2024 – Present
Salesforce
AI copywriting for non-deterministic chatbot: Agentforce
Collaborated cross-functionally with stakeholders to develop and refine content for the homepage chatbot, Salesforce Agentforce, launched December 2024. Wrote accurate and user-friendly copy to train the non-deterministic LLM, ensuring clarity and alignment with brand standards. Played a key role in enhancing the chatbot’s conversational effectiveness and user experience.
March 2022 – August 2024
ZoomInfo
DaaS & martech content marketing manager
March 2022 – August 2024
2021 – 2023
Shopify
B2B ecommerce writer
2022 – 2023
Descript
Marketing content writer
2021 – 2022
2021 – 2022
January 2020 – Present
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More…
Technical writing for QA, CMS, marketing agencies, vendor management systems, and more
Contact Me
viviantwriter[@]gmail.com
Feel free to contact me with any inquiries or questions!